aservaScan my storeAI support for Shopify stores that can prove what it knows.
aserva connects store policies, product data, order context, and support history so shoppers get specific answers before they open another ticket. Sensitive actions stay approval-gated until your team confirms the next step.
Commerce context
Orders, products, policies
Answers customer questions with store facts instead of generic chatbot copy.
Risk control
Approval-gated actions
Refunds, cancellations, address changes, and sensitive saves stay under merchant control.
Support workflow
AI plus handoff
Escalates uncertain cases to the inbox with customer and commerce context attached.
Public widget security
Token and origin checks
The storefront widget is designed to reject invalid public requests.
Shopify workflows
Built for the questions that decide whether shoppers trust the store.
AI search and agentic shopping reward clean facts. aserva turns store knowledge and commerce data into answers that are specific enough for shoppers and controlled enough for operators.
Order tracking and delivery questions
Return, refund, and exchange requests
Product fit, sizing, and comparison questions
Cart recovery and controlled discount help
Human handoff for risky or low-confidence cases