Help shoppers choose. Answer with store facts.
Answer product and delivery questions in Arabic and English with store facts. Connect order and tracking data for delivery updates; keep sensitive actions under your team’s control.
Prefer a guided demo? See the product walkthrough 18-second store storyWatch a question unfold
Shopper chat
Verified shopper · connected store
طلبي #1048 للرياض، وين وصل؟ ويلحق قبل الجمعة؟
ENWhere is order #1048? Will it reach Riyadh before Friday?
aserva
بعد التحقق من الطلب، راجعت حالته في المتجر المتصل: شُحن، وآخر حالة مسجلة له «قيد النقل». أقدر أعرض لك رابط التتبع.
Illustrative connected order · #1048
In transit · Tracking link available
طيب هل موعد الجمعة مؤكد؟
aserva
ما ظهر موعد تسليم مؤكد في بيانات الشحنة، فما أقدر أضمن الجمعة. تقدر تتابعها من رابط التتبع، وإذا الموعد ضروري أجهّز السؤال لفريق المتجر.
Illustrative order #1048 · tracking available · Friday ETA not supplied.
From question to evidence
The answer is only half the story.
Follow a shopper question through the source behind the reply, the missing facts, and the moment a person takes over. The store action shown is illustrative and needs a connection and merchant review.
Turn on sound if you want to hear the merchant story.
01 / Answer From the relevant published source.
02 / Check Make missing facts visible.
03 / Review Keep sensitive changes with your team.
Try it, then check the evidence
See the work behind the answer.
Start with public pages. Explore the assistant here. Then inspect which connected workflows have evidence before trusting a private order answer or a store action.
Scan what shoppers can see
Find product and policy signals, plus missing information that could block a useful answer.
Scan my storeAsk about aserva
Ask this site’s assistant a real question about the product. It is separate from a demo connected to your store.
Check what is ready
See what has technical evidence, what needs a connected provider, and what remains unverified for launch.
See current proofWhere Aserva connects
Choose the store path you actually use.
Setup and live action evidence vary by provider. Explore the path and its current status before connecting private order data.
An address change needs your team’s say.
First, verify the shopper and the order. Then show your team the proposed edit before it is sent. This example changes nothing; the proof page shows current provider support.
Review action evidence- 01
Verify
Confirm identity and the connected order state.
- 02
Prepare
Show the proposed change and its source context.
- 03
Review
A merchant decides whether the change may run.
Pricing
Start at $29 a month.
Compare the plans, usage limits, and provider-dependent setup before you choose a workflow.
Compare plansClear by design
Questions, answered plainly.
Does aserva act without approval?
No. Refunds, exchanges, discounts, and edits remain prepared for your team to review.
Where do answers come from?
Aserva uses the store products, policies, and connected commerce context you make available.
Can shoppers ask in Gulf Arabic?
Yes. The public product experience is designed for Arabic-first Gulf ecommerce conversations.
Find the answers already in your store.
Scan public pages, review the gaps, and decide which workflow is worth connecting first.