Live on this page
Interrogate the AI — right now
The chat widget on this page is aserva running on aserva. Ask it about pricing, refunds, or setup and judge the answers yourself.
AI support for Shopify, WooCommerce & Salla
AI customer support that shows its work.
aserva answers product, order, and policy questions in seconds, using your live store data. When a customer needs a refund or an exchange, it's prepared and ready — you just click approve.
Arabic-first for Gulf commerce: shoppers write in Khaleeji, answers come back the same way — with sources cited.
Proof you can touch
Don’t read our promises. Test the product.
No invented testimonials, no borrowed logos. Three ways to judge aserva with your own eyes, right now.
Your store, your data
Scan your store in three minutes
Free. Paste your URL and see exactly which customer questions aserva can answer from your real catalog and policies — and what needs fixing first.
Run the free scanYour first week
What you’ll be able to check yourself
- Answers grounded in your own policies — with the source next to each one
- Refunds and exchanges prepared in your inbox, waiting for your yes
- A resolution rate you can watch move in your own dashboard
We don’t quote other stores’ numbers. Your store is the benchmark that matters.
Proof, not promises
We publish what’s proven — and what isn’t yet.
Most vendors quote one big automation number. We’d rather show you, feature by feature, what works today and what’s still in testing — so you never have to take our word for it.
Shopify app, end to end
Install, order context, and guarded actions — tested on a real store, start to finish.
Approvals on every risky action
Refunds, cancellations, order edits, and discounts always wait for a human yes.
Billing automation
These ship only when they pass live delivery tests. Until then, we say so — right here.
Enforced on every pull request
The guarantees are in the repo.
These are structural guarantees of this repository, not run results: each figure is a threshold, count, or hash-pinned manifest entry that CI enforces on every pull request. The enforcing file is cited on each tile.
- 1,000
- evaluated turns in our bilingual customer-reality corpus
- 150 + 90
- live cases that must score 100/100 before any release
- 70 / 74 / 60 / 69
- coverage floors enforced on every pull request
600 single-turn and 100 multi-turn authored scenarios, Arabic and English, hash-pinned in the corpus manifest.
Enforced in CI · evals/customer_reality_1000_manifest.json
Original and supplemental reality suites gate every release; a 72-case structural suite is armed to join them.
Enforced in CI · scripts/verify-ai-release-gate.ts
Lines, functions, branches, and statements carry ratcheted floors in CI — the floor only moves up.
Enforced in CI · vitest.config.ts
Free AI support scan
See what AI can answer on your store — before your customers ask.
Paste your store URL. In three minutes you get the questions it can answer today, what’s missing, and the first support job worth automating. Free.
Inspectable by design
See why aserva gave that answer.
Open any answer to see the product facts, policy lines, and order details behind it.
AI Agent + Helpdesk
One agent that actually knows your store.
aserva pulls your products, orders, policies, and past conversations together before it answers — so customers get a real answer, not a redirect.
Scan my store01
AI Support Agent
Answers product, order, return, and policy questions from your real store data.
02
Shopping Assistant
Helps shoppers pick the right size, variant, or product before they checkout.
03
Helpdesk Inbox
Chat, email, SMS, Instagram, and Facebook — every conversation in one place.
04
Store Scanner
Shows what AI can answer today, what's missing, and what to fix first.
05
Action Approvals
Refunds, exchanges, discounts, and edits wait for a human yes.
06
Channel Expansion
Start with chat. Add email, SMS, Instagram, and Facebook when you're ready.
Commerce categories
A clothing shopper and a subscription customer need completely different help.
Pick your category to see the questions customers ask, the information aserva checks, and the actions your team keeps under review.
Clothing & ApparelSize guide + variant stockBeauty & CosmeticsIngredients + reviewsSubscriptionsPlan state + renewal dateFood & BeverageDelivery rules + reorderConsumer ElectronicsSpecs + warranty pathLuxury & JewelryTrust proof + human pathHome & GardenDimensions + shipping rulesHealth & WellnessClaims boundary + policyExplore all industries
Credibility model
No black box. See what aserva checked before it replied.
Every workflow shows the store details behind the answer, the action being prepared, and when a person needs to take over.
Model layer
Strong AI without loose promises.
Every answer is built from your store data, policies, and approval rules.
Source path
Commerce data stays at the center.
Orders, products, policies, and customer history all feed the same answer.
Action control
Risky moves wait for approval.
Refunds, exchanges, address edits, and discounts wait for a human yes.
Rollout path
Expand when the results say so.
Start with one workflow that works, then widen channels and actions.
Pricing
Start at $29. Upgrade when it pays for itself.
Every plan starts with a 7-day free trial. No credit card required. Save 20% with annual billing.
Compare all featuresStarter
$29/mo
1,000 AI conversations each month
Prove the inbox, widget, and knowledge base with one operator.
Growth
Best first upgrade
$79/mo
3,000 AI conversations each month
Add more stores, channels, analytics, and escalation workflows.
Scale
$149/mo
7,000 AI conversations each month
Run higher volume with unlimited seats and dedicated launch support.
Launch without risk
Start with the support problem your team is tired of answering.
Scan your store, prove one useful support job, then expand from real customer results.