Clear plans for your first support workflow.
Start with assist mode, prove trust, and upgrade only when the team is ready for more automation. No credit card required.
7-day
free trial, no card
Assist
mode before automation
Guarded
commerce actions
Clear
usage visibility
Start with the Free workspace
50 AI conversations a month, 1 agent seat, and 1 store. No card required. Paid plans include a separate 7-day trial.
Starter
For growing stores getting started with AI support
Salla listing reference: SAR 109/mo. Marketplace availability remains reviewer-gated.
Usage clarity
1,000 AI conversations each month
If you outgrow Starter, upgrade before overages surprise the team.
- 1,000 AI conversations/mo
- 1 agent seat
- 1 store
- Web widget and email-ready handoff
- Web widget + knowledge base indexing
- Approval-gated Shopify action previews
- Basic analytics
- Email support
- Advanced analytics & custom fields
- Slack integration
- API access
- Priority support
Growth
For scaling brands that need deep automation and real insight
Salla listing reference: SAR 296/mo. Marketplace availability remains reviewer-gated.
Usage clarity
3,000 AI conversations each month
Designed for stores that need more volume, webhooks, and escalation workflows.
- 3,000 AI conversations/mo
- 3 agent seats
- 3 stores
- Everything in Starter
- Advanced analytics & commerce context cards
- Slack escalation integration
- API access + webhooks
- WooCommerce connection path (merchant proof required)
- Custom branding
- Priority support
- Dedicated Slack support
- White-glove setup
Scale
For high-volume operations with dedicated launch support
Salla listing reference: SAR 559/mo. Marketplace availability remains reviewer-gated.
Usage clarity
7,000 AI conversations each month
Use this when volume predictability, cost controls, and dedicated support matter more than seat math.
- 7,000 AI conversations/mo
- Unlimited agent seats
- Unlimited stores
- Everything in Growth
- Multi-brand / multi-site management
- Agent performance analytics
- Dedicated 1-on-1 Slack support
- White-glove onboarding & custom workflows
- Priority launch support
- Custom integrations
- Compliance exports
Buyer clarity
Know what each plan is meant to prove before you upgrade.
Start with the smallest plan that proves the workflow. Expand when usage, channels, or team process require it.
Starter
Best for validating the inbox, widget, and knowledge base with one operator.
Growth
Best first upgrade for teams proving AI support across multiple channels.
Scale
Best for multi-brand operators, deeper workflows, and larger support teams.
A fair comparison
Try the same shopper questions on your store.
Compare grounded answers, honest fallbacks, handoff context, and action receipts on identical questions and connected-store conditions. A price table cannot establish those outcomes for your team.
Explore support capacity and order recovery assumptions.
Adjust the example inputs to your store. Support capacity and gross order amounts stay separate; this scenario does not establish financial ROI.
Modeled support capacity value
USD 1134.00
Based on 540 assumed AI-assisted tickets. Capacity value is separate from gross order amounts and realized cash savings.
63 modeled support hours
Handling-time and assist-rate assumptions; cash savings require an actual labor change.
USD 297.00 modeled gross order amounts
Additional order-rate assumption; excludes returns, discounts, delivery costs and service costs. No observed lift is implied.
Financial ROI: unavailable
Needs verified incremental outcomes and complete actual costs. Starting plan by ticket volume: growth.
Everything you need to launch safely and prove value fast
Guided setup
Create your workspace, import answers, and reach a safe first AI test in one sitting.
Grounded AI
Answers stay tied to your knowledge base with confidence-aware fallback behavior.
WordPress + Shopify
WordPress/WooCommerce plugin package plus a Shopify connected-store path. Each provider still requires install, sync, widget, and action proof before live use.
Visible guardrails
Safe escalation, grounding, and trust signals are visible before you automate more.
Activation analytics
Track setup progress, accepted AI responses, and approval-ready commerce actions.
Operator inbox
Give agents a real-time inbox with shortcuts, context, and clean handoff paths.
What the trial is meant to prove
Grounded answers
Import knowledge and check what the AI can answer before exposing it to customers.
Approval-ready actions
Preview refunds, returns, cancellations, and discounts before anything touches the store.
Visible handoff
Escalations keep the customer message, context, and next step visible for your team.
Frequently asked questions
Start your free 7-day trial
No credit card required. Core trial surfaces are available immediately; provider-dependent channels and integrations require connection and proof before live use. Cancel from the active billing provider.