Support

We're here to help. Choose the option that best fits your needs.

Email Support

Reach our team directly. We respond on a best-effort basis; any plan-specific support commitments are stated in your signed order or onboarding agreement.

Email support@aserva.io

FAQ

Answers to the most common questions about setup, billing, and features.

Privacy Policy

How we collect, use, and protect your data and your customers' data.

Terms of Service

The legal agreement governing your use of the aserva platform.

Shopify setup

Review the connected-store path and the external proof still required before App Store certification.

What to include

AccountWorkspace URL and account email

Conversation issueConversation ID and approximate time

Provider issueStore, channel, and last successful action

Privacy requestRequest type and relevant account email