01
Customer moment
Built for operators who need to know which system should own each part of the customer answer.
Integrations
Integration app map
A map of ecommerce platforms, return tools, loyalty tools, subscription tools, SMS tools, and custom systems.
Integration process
Integration app map source map
The page shows what the connected system owns and how aserva turns it into answer context, action previews, and auditability.
Source ownerSyncPreviewAudit
Integration app map ownership board example
Illustrative flow
Integration app map source map
Customer asks
Can the answer use the system with the live store data instead of guessing from public pages?
Source ownership flow
Source owner
Platform records
Sync
Products
Preview
Orders
Audit
Customer state
Selected step
Source owner
Can the answer use the system with the live store data instead of guessing from public pages?
Connect only the first needed source
Map each tool to product, order, policy, return, loyalty, subscription, messaging, or reporting context.
Platform recordsProductsOrdersCustomer stateWebhook events
Interactive example shows what this source owns and how the action preview is controlled.
Integration app map ownership board
01Records owned
02Sync trigger
03Action preview
04Audit trail
Connect the source that owns the customer truth before adding automation.
Illustrative response path
Connect only the first needed source
aserva maps the integration source to the customer moment, then separates read-only answers from approval-required actions.
Map each tool to product, order, policy, return, loyalty, subscription, messaging, or reporting context.
Why this page matters
What your team can actually use.
02
Source plan
Map each tool to product, order, policy, return, loyalty, subscription, messaging, or reporting context.
03
Control model
Only connect actions after the source owner and approval path are clear.
04
Measure it
Measure source coverage, workflow dependency, and rollout priority.
Operating workflow
Source. Answer. Action.
Start with the customer question, check the right source, and put the next decision with its owner.
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