01
Customer moment
Built for stores where product education and confidence directly affect conversion.
Product
Shopping Assistant for pre-sale conversion
A product guidance layer for sizing, recommendations, bundles, comparisons, and objections before shoppers leave.
Product process
Shopping Assistant for pre-sale conversion in motion
The motion panel shows the operating loop; the board beside it changes by product, use case, or resource.
QuestionSourcesAnswerApproval
Shopping Assistant for pre-sale conversion workflow board example
Illustrative flow
Shopping Assistant for pre-sale conversion in motion
Customer asks
Which product should I buy, is it available, and what happens if it is not the right fit?
Guided product choice
Best fit
Product attributes
Backup
Variants
Bundle
Inventory
Selected step
Question
Which product should I buy, is it available, and what happens if it is not the right fit?
Recommend with source context
Offer the best-fit option and explain the proof boundary before discounting or promising exceptions.
Product attributesVariantsInventoryReviewsPolicy notes
Interactive example follows the customer moment for this route.
Shopping Assistant for pre-sale conversion workflow board
01Customer moment
02Needed sources
03Safe response
04Next owner
Use the board to see what changes on this route before scanning.
Illustrative response path
Recommend with source context
aserva checks product attributes, variants, stock, reviews, and policy rules before it recommends or compares.
Offer the best-fit option and explain the proof boundary before discounting or promising exceptions.
Why this page matters
What your team can actually use.
02
Source plan
Use product attributes, fit notes, variants, inventory, reviews, policies, and offer rules.
03
Control model
The assistant can recommend, compare, and explain while discounting or risky promises stay governed.
04
Measure it
Measure assisted add-to-cart, conversion lift, AOV movement, and fallback reasons.
Operating workflow
Source. Answer. Action.
Start with the customer question, check the right source, and put the next decision with its owner.
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